Another great vacation in the books. We celebrated mine and my wife’s birthdays with three wonderful nights at the ultra-deluxe Iberostar Grand Resort in Montego Bay, Jamaica. Once again, our trip was made possible by our travel agent (and Dream Maker), Jay at Grand Travel & Cruise. We have been booking all our Caribbean trips with Jay for over 15 years now! He treats us like we are his own family. This trip was no different. It started with me initially doing my online research, finalizing the dates, where would like to celebrate the occasion, and getting a rough estimate of the costs. Then I contacted Jay with my list and he helped me narrowed down locations based on my favorite options, previous journeys, and most importantly, my budget. The Iberostar Grand and Jamaica fit most of criteria that I wanted, and this would be our second trip to this resort because we loved it so much three years ago. Jay provided the resort with our information prior to us arriving so that our checking would be flawless (and it was). The resort manager was aware our repeat visit and went out of his way to make sure our room was decorated for the celebration; that we had a plate of our favorite tropical fruits everyday there; and that our dinner reservations were guaranteed. We even got a complimentary upgrade to an ocean view room! I know for sure Jay made that all happened. The thing about Jay and Grand Travel & Cruise is that they have an extensive, direct network of contacts throughout the Caribbean. And they have actually stayed at the resorts that they are recommending. They have first-hand experiences (good and bad) that are invaluable in my decision making. Most travel sites limit the search results to providers who are usually their highest ad purchasers. Not Jay. His recommendations are personalized from the things that are important to me and are based on his personal experiences at the resorts. And having personal direct (GM-level) contacts at the resorts allowed Jay to offer additional perks that you are not going to find on any of the travel websites. If the costs are comparable, I would rather work with a travel agent that has my interests at heart and who can insure that I get the best personalized treatment and value during my vacation. That’s Jay and his people at Grand Travel & Cruise! I highly recommend Jay and Grand Travel & Cruise to everybody. Use them, even if it’s to ask specific questions about a resort, or to do a price comparison. I recommended Jay to my friends and they all shared my similar experiences when working Jay to book their trips.

2018 Jamaica and Riviera Maya trips!

My family and I have used GT&C for our last two trips and both have been phenomenal, Jay has personally taken care of very minor detail which translates to both our trips have gone almost flawlessly! We have a group of (12 ages ranging from 0 to 65) and Jay has taken care of our flights, transfers and rooms!!! Our most recent trip was to Barceló Maya Palace for Christmas and we received superstar treatment from our arrival at the airport to our departure, Jay even took a frantic late call thou he was in Jamaica; to take care of a mix up with the Hotel staff during my sister-in-law’s check in!!!! That personal touch to me and my family is priceless that is why I have recommended Grand Travel and Cruise to friends and family!!!!

I would definitely recommend booking through Grand Travel and Cruise! Jay was super helpful and made our booking stress free! Our trip to Cancun was amazing and I look forward to booking my next trip with Grand Travel and Cruise again!

I’ve been traveling with Jay for years. A+ Vacation once again from grand travel, you’ve gained my business for life! Booking was frustration free and simple, Jay’s team is always very friendly!

I cannot recommend Grand Travel enough; the staff is so friendly and very knowledgeable and booking was really simple. They knew the perfect destination for my family, we really enjoyed ourselves! Can’t wait to visit Mexico Again.