This agency was exceptional to work with in the booking, flights, suggestions, recommendations, and even upgrades for our large group to Hotel Xcaret. We worked directly with Jay. He was prompt to answer emails and phone call requests from our group of 10 ladies. Jay is a professional, and well established, in the travel industry. I will definitely be booking and using him again with future vacations.

Jay is an awesome travel agent.

Our unforgettable vacation in Riviera Maya, Mexico, would not have been possible without Jay Islam, CEO, Grand Travel and Cruise. Jay not only met our needs, he far exceeded them. My husband and I are generally “do-it-yourself-planners”, but Jay made the process easy and seamless - nothing but smiles on our end. All the details were arranged for us from flights, transportation to and from the airport, hotel accommodations and immigration forms to fill out in advance. Jay periodically checked in with us to alleviate any questions or concerns prior to leaving as well as during our trip. He provided numerous recommendations for excursions and restaurants (and what to avoid) – all of which were amazing. Since my husband and I were celebrating our 5 year anniversary, Jay was able to include a special anniversary package that included a candlelit dinner on the beach, breakfast in bed, champagne in our room upon arrival, and other small touches that made it very special.

Lomas Travel was fantastic. They were timely in picking us up from the airport and our return. We also booked an excursion through them as they had a desk at our hotel. They picked us up in the morning and took us to each of our stops that included the Mayan Ruins in Tulum, cenote, snorkeling, lunch and back to our hotel. The El Dorado Seaside Suites staff was equally friendly and helpful. Every employee greets you with a smile and “hola”. Our room was unreal - Incredibly spacious with a private balcony and infinity pool with a tranquil view of the ocean. Our fridge was stocked daily with our favorite beers and lots of bottled water.

Jay went above and beyond anything we could’ve imagined and we truly felt looked after every step of the way. We would very highly recommend Jay and Grand Travel and Cruise.

I’ve been traveling with Jay for years. A+ Vacation once again from grand travel, you’ve gained my business for life! Booking was frustration free and simple, Jay’s team is always very friendly!

I would definitely recommend booking through Grand Travel and Cruise! Jay was super helpful and made our booking stress free! Our trip to Cancun was amazing and I look forward to booking my next trip with Grand Travel and Cruise again!